Cancellation Policy

As Elevate Football Development, we know and understand that your plans can change or sometimes you may need to cancel your booking. We have prepared a policy in order to protect the interests of our valued customers and our company. Please review our cancellation policy below before making any kind of transaction.

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In terms of transactions that are paid at the time of booking:

• If you cancel 7 days or more before the start of your booking, you will receive a 97% refund. E.g $100 booking will receive $97.

• If you cancel 3 to 6 days before the start of your booking you will receive a partial refund. You will receive 50% of the booking fee.

• If you cancel up to 48 hours before the start of your booking you will not be eligible for a refund.

• Your booking may also be 97% refunded by Elevate Football Development, provided that you are notified of the reason, in compulsory situations such as unforeseen circumstances, force majeure situations, natural disasters, suspect of fraudulent activity, and ground closures. In such cases, you will receive a full 97% refund.

 

We remind you that a refund is not possible under any circumstances in terms of transactions where the transaction cost is below $20

 

If you need to cancel your booking, please contact us as soon as possible to avoid any forfeiture. You can directly email your cancellation request to elevatefootballdevelopment@gmail.com

 

Please do not forget to add your name and receipt number so that we can process your transaction. Please contact us for further information.